Any other person(s) without prior written consent of Ladang Sari International Sdn Bhd, is not allowed to use the name of Rhymba Hills® and all of its associated collaterals, designs and information presented therein. These are all property of Ladang Sari International Sdn Bhd. Access to Rhymba Hills® property does not imply consent to reproduce and/or redistribute the information. No third parties are allowed to any such act without the prior written approval of Ladang Sari International Sdn Bhd.
While every effort has been made to ensure the accuracy of the information contained in this website, Ladang Sari International shall not be held liable with respect to any inaccuracy thereof.
The testimonies shared by customers are merely the view of the customers. If you are suffering from any health conditions, kindly consult your physician before consuming our products.
In view of the implementation of the Personal Data Protection Act 2010 (“Act”), Ladang Sari International Sdn. Bhd. (“LSI”)recognize the need to process all personal data obtained in a lawful and appropriate manner. LSI is committed to protecting the personal data supplied by a data subject to ensure compliance with the legal and regulatory requirements in accordance with the Act. This Policy covers the processing of all personal data and sensitive personal data whose use is controlled by LSI.
As a principle, collection, use, or disclosure of the personal data is prohibited for any purpose unless otherwise the approval of the head of the relevant business units and the compliance officer.
1. This Policy is applicable to all employees of LSI. For the purposes of this Policy, the term “employees” herein refers to all members of LSI, including sales representatives and members of LSI. Failure to comply with this Policy may result in disciplinary action.
2. Any query regarding this Policy may be directed to the compliance officers of Ladang Sari International Sdn Bhd at firstname.lastname@example.org
3. In the event of any discrepancy, contradiction, and/or differences between any part of this Policy and that of any current policies adopted by LSI, by the portion of the relevant policy which imposes a higher standard of data protection shall apply and supersede the other.
4. The legal responsibility for compliance with the Act lies with LSI who is the “data user” under the Act and is registered as such with the Personal Data Protection Commission. Compliance with this Policy and the Act is the responsibility of all employees of LSI.
5. During the course of LSI’s business and activities, LSI may be required to process information of a data subject, including but not limited to the name of the individual, address, phone number and email address. Information identifying in combination with other information even if such information cannot identify such individual on its own. Such infomation may be collected online or offline.
6. The personal data collected by LSI may be used inter alia for the following purpose*:-
*This list is not exhaustive.
7. As and when LSI is required to collect personal data, LSI and its employees must abide by the requirements of this Policy and the Act. In the context of the Act, “processing” is defined to include collecting, recording, holding or storing personal data which includes inter alia NRIC numbers, home address, contact details ect.
8. LSI will be responsible for ensuring that any personal data processed in relation to the LSI’s clients and/or another individual is accurate, complete, not misleading and kept up-to-date. The personal data will be reviewed periodically to warrant that they are up-to-date and to determine whether retention of such personal data is necesary.
9. LSI may only process personal data with the consent of the data subject whom the personal data concerns and/or if the processing of the personal data is for the performance of LSI’s duty to which the data subject is a party.
10. LSI requires all employees to be vigilant and exercise reasonable caution when asked to provide any personal data to a third party. In particular, LSI must ensure that personal data is not disclosed either orally or in writing to any unauthorized employee without express prior consent of the compliance officer stated in Paragraph 2 and/or authorized individual as the case may not be among the purposes contemplated in Paragraph 6.
11. However, as and when it is reasonably required, the personal data in the possession of LSI may be only disclosed to the following third parties:-
12. Governmental departments and authorities; and
13. LSI will ensure that any personal data which is collected, stored and processed, is stored securely and the practical steps are adopted to ensure the following:-
14. When physical files or any forms relating to the data subject are no longer required, they will be shredded or bagged destroyed securely, and the hard drives consisting of those records will be erased off via secure electronic deletion pursuant to such standard procedure by the administration department.
15. Any employee of LSI will not process any personal data belonging to any data subject, whether in softcopy or hardcopy, outside of the premises of LSI unless prior approval is provided by the compliance officer or any authorized person.
16. Personal data obtained should not be kept longer than it is required for its purposes. LSI has an obligation to ensure that the personal data of the data subject are destroyed and/or permanently deleted after a specified period of time. All employees are required to contact the compliance officer and/or any authorized officer should the need to dispose of any personal data arises.
17. Personal and sensitive data will be disposed of by means as listed in Paragraph 14 above. Appropriate measures will and must be taken by LSI to ensure the personal data destroyed are not reconstructed or processed by third party.
18. A data subject has the following rights under the Act:-
19. Any individual who intends to exercise the abovementioned rights shall make a written request to LSI together with the prescribed fee as applicable. LSI shall, subject to exemptions, comply with the request and/or take reasonable steps not later than 21 days from the date of receipt of such request.
Ladang Sari International Sdn. Bhd. (“the Company”) values and is committed to the protection of Personal Data. This Personal Data Protection Notice (“Notice”) explains the collection, processing and disclosure of your Personal Data pursuant to the Personal Data Protection Act 2010 (the “Act”).
By visiting our website or by interacting with us or by providing Personal Data to us, or otherwise by acknowledging receipt of this Notice, you have read and consent and/or you are deemed to have read and consent to us using, collecting and processing your Personal Data in the manner described in this Notice.
Kindly note that the Company reserves the right to change, amend and/or vary this Notice at any time. You are advised to check this Notice from our website from time to time for amendments or updates.
1. The Company collects your personal data in the course of your dealings with us including:-
2. The Personal Data collected by us may be used for, but not limited to the following purposes:
3. If and when necessary, your Personal Data may be disclosed to the following third parties:
4. In the event that your Personal Data is transferred to a location outside of Malaysia, including those indicated above, the Company shall ensure that confidentiality safeguards have been put in place to ensure your rights to personal data protection remains unaffected.
5. Should you require further information kindly view our LSI Personal Data Protection Policy on our website: http://www.rhymbahillstea.com/legal
After ensuring money has been deposited into our account, please allow 3-5 working days for the product to arrive. We will email you which courier provider we are using once order and payment has been made.
Please take note that your order may subject to taxes and other import duties. All such additional charges will not be reflected in the Shopping Cart or Order Confirmation, and therefore will be borne by you.
In addition, Ladang Sari International Sdn. Bhd. will not be responsible if for whatever reason the purchase does not clear local custom. We recommend that you check with your local customs office for further information.
Ladang Sari International Sdn. Bhd. will list all items (brief information only) and its value on a customs form, which will be attached to the delivery box.
Additional costs or delays may occur during international trade. We sincerely hope that buyers do not use additional import costs or customs clearance delays as a reason for leaving negative feedback.
With Secure Online Shopping, you can be confident that the purchases and payments you make on the Internet are safe and secure. You can have peace of mind whenever you use a MasterCard or VISA Credit card.
Take advantage of either VISA’s “Verified by VISA” or “MasterCard® SecureCode™”. Verified by VISA and MasterCard SecureCode are cutting edge, validates your transaction with a password. It acts the same way as using a PIN or signature when you make an over the counter purchase. This is to ensure that it really is you making the purchase.
When you are registered, after selecting the “purchase” button, you will be directed to the “Secure Online Payment” page. Every time you select the “credit card” button on the website that displays the Verified by VISA or MasterCard SecureCode logo, an additional screen requesting for your personal pin will appear. The pin will be sent to your registered mobile number .
Enter the pin number, and your transaction is authenticated.
All purchases are non-refundable and non-exchangeable.