Welcome to Rhymba Hills® (“we”, “us”, “our”). By accessing or using our website at (http://www.rhymbahillsteas.com) (“Website”), you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue using the Website.
2. Use of the Website
* You agree not to misuse the Website or violate any applicable law or regulation.
* You may not engage in unauthorised data mining, scraping, or attempt to disrupt the Website’s functionality.
* All information provided must be accurate and not misleading.
3. Intellectual Property
* All content on this Website—including text, images, graphics, videos, logos, trademarks, and product descriptions—is the property of Ladang Sari International Sdn Bhd (Rhymba Hills®) or its content suppliers.
* You may not reproduce, distribute, modify, or create derivative works without written permission.
4. Product Information
* We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur.
* We reserve the right to correct errors, update information, or cancel orders if information is inaccurate.
5. Orders & Payments
* Prices displayed are in Malaysian Ringgit (RM) unless stated otherwise.
* Orders are considered confirmed once payment is received.
* We reserve the right to cancel or refuse orders based on suspected fraud, stock unavailability, or system errors.
6. Shipping & Delivery
* Delivery timelines provided are estimates and may vary due to courier delays, holidays, customs issues, or unforeseen circumstances.
* We estimate delivery time of 3 – 5 working days within Malaysia.
* We are not liable for delays outside our control.
7. Returns & Refunds
* Due to the nature of food and beverage products, all sales are generally final.
* However, if you receive a defective, damaged, or incorrect product, please contact us within 3 working days of receiving your order.
* Refunds or replacements are subject to verification.
8. User Accounts
* If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
* We reserve the right to suspend or terminate accounts that violate these Terms.
9. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of external sites.
10. Limitation of Liability
* We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products purchased, except where prohibited by law.
* Products should be consumed responsibly. Results may vary depending on individual body response and health conditions.
11. Indemnification
You agree to indemnify, defend, and hold harmless Rhymba Hills® from any claims, liabilities, damages, or expenses arising from your use of the Website, your breach of these Terms, or violation of any law or rights of a third party.
12. Privacy
Your personal data is handled under our Privacy Policy. By using the Website, you consent to our data handling practices.
13. Changes to Terms & Conditions
We may update these Terms from time to time. Continued use of the Website indicates acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia.
Any disputes arising shall be submitted to the exclusive jurisdiction of the courts of Malaysia.